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claims
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Let’s solve Problems

How My Claims Department help you get back on the road quickly…

Our friendly advisors will help you from start to finish!

We help you identify any recoverable losses from your vehicle.

Replacement vehicles provided until you have found a new vehicle FREE OF CHARGE.

Quick action so that you receive roadside recovery ASAP.

Same day like-for-like (or better) vehicle replacement.

All parts used are Genuine and all work is completed out to the highest standards. 

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My Claims Department

Unit 523 Moat House
Business Centre
54 Bloomfield Avenue
Belfast BT5 5AD

Hours

Monday – Friday: 24hrs
Saturday: 24hrs
Sunday: 24hrs

Questions

Please see below common questions that are asked by clients, with answers provided by members of our specialist team.

It is possible to make a claim before receiving any medical treatment for an injury, though satisfactory compensation is unlikely in cases without medical evidence.

Successful accident claims can’t be pursued if an accident was entirely your fault, but you may still have a case if your actions are only partially to blame.

Most commonly, accident claims in England should be made within three years, though there are exceptions that your solicitor can talk you through, including when an injured party is under 16-years-old or with extreme injuries such as brain damage.

Additional Information

Privacy Policy  

This Privacy Policy is intended for you if you are a user of our products and services. If you are a business partner, the privacy notice that applies to you can be requested from your account manager:   Personal Data We Process Personal data refers to any information relating to an identified or identifiable individual person (“Personal Data”).   

My claims department may collect data or ask you to provide certain data when you visit our websites, and use our products and services. The sources from which we collect Personal Data include:  Data collected directly from you or your device relating to an identified or identifiable individual (“Data Subject”), and may include direct identifiers such as name, postal and email address, phone number, and online or indirect identifiers such as login account, login password, marketing preferences, social media account, and/or IP address; If we link other data with your Personal Data, we will treat that linked data as Personal Data; and We may also collect Personal Data from trusted third-party sources such as distributors, resellers, app stores, contact centers, and engage third parties such as marketing, survey, analytics or software suppliers to collect Personal Data to assist us.   

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